Friday, September 21, 2007

Indians and Awards

Indians have a weird way of dealing with Awards.

When I was working in the Indian services oriented industry, a director recommended his whole group for an achievement award which is usually given to a single person. When one of the top executives asked him why he chose the whole team, the director responded he didn’t want to upset anyone in the team but yet wanted to give them an award to motivate them. The top executive insisted that only one person be chosen for the award. I agree with that decision but in addition I am also of the opinion that an award should be given for an achievement and not as an incentive to motivate.

Indians dole out awards of all kinds reducing the whole exercise to a charade of ‘celebration of mediocrity’.

Take Indian Cinema, for example! The many-a-times-in-a-year ceremonies are held only to confer awards on each other and on all and sundry of the Indian Cinema. They have all kinds of awards – side hero, side heroine, best comedian, best villain, best new entrant, best old timer, best child hero, best child villain, and what not. Many new kinds of awards are invented every year to ensure that every actor is awarded. If a certain actor does not get an award this year, he is bound to get it next year. Everyone agrees, ‘Poor guy! He did not get an award though he has been acting for few years now’. The general agreement amongst all Indians- the judges, the actors who receive the award, and the people of India, is that awards are given to make everyone feel special and feel included and it is nothing to do with recognition of excellence.

Consolation Prizes

Consolation prizes are most overly used awards in India. They are given to everyone who participates so that everyone goes home happy. In the end the guy who got the first prize feels he is like everyone else, and nothing special. Consolation prizes are good to give to young kids to make everyone feel somewhat special. For some reason, Indians never seem to outgrow this. They extend this to every sphere of adult life.

Felicitations

Another phenomenon which is quite unique to Indians is ‘felicitations’. In every conference or a seminar, there is a beeline of people receiving ‘felicitations’. It starts with one guy inviting another onto the stage for felicitation in which a memento is presented and sometimes a shawl is draped over the guy. Everyone claps as if it is an achievement. I don’t get it. What is the whole idea of celebrating the fact the other person just showed up for the event? Nobody questions what the reason is for such a felicitation. This whole charade continues till every senior member who has attended that event is called onto the dais one after the other. Nobody knows why such felicitation is happening and what each contributed related to that seminar.

Lobbying Awards

Another phenomenon that happens in Indian Universities is the way the best teacher or best researcher is chosen. It is a set of negotiations involving all kinds of lobbies – If the best teacher award goes to an upper caste person, then the best research award should be given to a backward caste person, and if a certain lobby arm-twisted the judges to secure the award to its candidate the other lobby boycotts it. Receiving the Award is reduced to lobbying politics. And most of the time the candidate who is most pleasing and is sucking up to the most number of people is chosen because he is the least controversial. In a sense, it is the ‘celebration of mediocrity’.

Conclusion

I believe awards should be kept to a minimum number and should not be seen as an incentive or motivator. Awards should be given for really special achievements so that the people who receive it actually believe they are someone special. When hundred people get it, the whole exercise becomes a nonsensical charade of celebration of mediocrity. If in a quarter, no one performed well then no award should be given. I want to see a day when an organization confesses it does not have a candidate for its best performer award.

12 comments:

  1. There is a curious "award" given by government departments in the name of bonus. It is given en masse to all employees regardless of department's performance. A few years back, Mumbai Municipal Corporation was in loss, leading to a "scandalous" decision by government to stop bonus. Needless to say that such "high handedness" was considered reprehensible by the unions. All it took to send message across was stoppage of garbage collection for a day and water supply for a few hours. Government came to knees and worker's oppression was removed by doling out 1.5 month's salary as "bonus".

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  2. I don't know if my previous comment was posted or not. Sujai: How is it consistent with your stand on reservation? Is reservation not similar to "consolation prize" and "lobbyist award"?

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  3. It is very much in consistent with my stand on reservations.

    'Access to Opportunity' is not same as 'celebration of excellence'.

    I do not think that getting an admission into a government funded university is an award. It is availing opportunity.

    However, getting a President's Award for excelling in academics is 'celebration of excellence'.

    That's why I find the jokes about forming cricket team based on 'reservations' extremely stupid. They club 'access to opportunity' with 'celebration of excellence'.

    You have to understand the difference. I do.

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  4. I do not like to discuss my personal stuff on this blog. Hope you understand.

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  5. Sujai: awards should be kept to a minimum number and should not be seen as an incentive or motivator.

    Awards and recognition used to motivate is a widely used practice (not just in India as you say). Particularly for sales teams it is used to drive towards a desired goal.

    Read - (thanks Google) - http://www.wpsmag.com/content/templates/wps_article.asp?articleid=304&zoneid=11

    Awards and recognitions drive behavior.

    I am not sure what jokes you are talking about (and reservation is no joking matter, it affects real lives, I have seen real careers getting adversely affected). I do not see your views consistent. Giving reservation for entry into an organization depriving someone else to get in just because that other guy was unfortunate to be born in an "upper caste" is similar to giving awards based on lobbyists' insistence on giving equitable awards to all the castes or giving consolation prizes to just make sure everybody is equally "awarded". You support one while despise other, it is kind of contradictory.

    Getting into an acclaimed institute is the biggest award that one could get in life. Depriving a part of community from this award just because they were born in a family with a different surname and equally distributing it based on a certain lobby is despicable.

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  6. Getting into an acclaimed institute is the biggest award that one could get in life.

    A nation of people which believes getting a degree from a top institute itself is their biggest achievement has set their standards too low.

    No wonder most Indians don't invent, create or build things. No wonder they don't strive for excellence.

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  7. Sujai, such awards and felicitations are not unique to the Indian society, as you claim in your post. US has such awards too - Emmy, Peabody, Grammy, Oscars. Groups and organizations almost always felicitate people who have contributed in some way, but the general public attending the function is unaware of that. Even a war criminal like Kissinger was awarded the Nobel peace prize. So what makes such awards and felicitations unique to India?
    -Chirkut

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  8. A nation of people which believes getting a degree from a top institute itself is their biggest achievement has set their standards too low.

    No wonder most Indians don't invent, create or build things. No wonder they don't strive for excellence.


    A nation where people believe that going to a top institute is just about getting degree and is not learning, doing research, share ideas, work with industries has set it's mindset at a really wrong place.

    No wonder that Indians like these are faking to be the experts of things they have no clue about and are just inciting different conflicts online and eventually fighting and killing each other.

    A big thing lacking in India right now is the collaboration between good educational institutes and industries. Good ideas either remain in the labs or die with half-backed ideas.

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  9. "I believe awards should be kept to a minimum number and should not be seen as an incentive or motivator. Awards should be given for really special achievements so that the people who receive it actually believe they are someone special. When hundred people get it, the whole exercise becomes a nonsensical charade of celebration of mediocrity. If in a quarter, no one performed well then no award should be given. I want to see a day when an organization confesses it does not have a candidate for its best performer award."

    I can't agree more with this!! I have been telling our bosses (I work for a s/w corp) the same, in vain!

    PS: Just visited your blog for the first time...Thoroughly enjoyed it.

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  10. Sujai,
    I found this article while surfing on the net.I would really appreciate your comment on this speech

    Jack Roberts



    Go, Kiss the world
    Welcome Address by Subroto Bagchi, Chief Operating Officer, MindTree Consulting to the Class of 2006 at the Indian Institute of Management, Bangalore on defining success.
    "I was the last child of a small-time government servant, in a family of five brothers. My earliest memory of my father is as that of a District Employment Officer in Koraput, Orissa. It was and remains as back of beyond as you can imagine. There was no electricity; no primary school nearby and water did not flow out of a tap. As a result, I did not go to school until the age of eight; I was home-schooled. My father used to get transferred every year. The family belongings fit into the back of a jeep - so the family moved from place to place and, without any trouble, my Mother would set up an establishment and get us going. Raised by a widow who had come as a refugee from the then East Bengal, she was a matriculate when she married my Father. My parents set the foundation of my life and the value system which makes me what I am today and largely defines what success means to me today.
    As District Employment Officer, my father was given a jeep by the government. There was no garage in the Office, so the jeep was parked in our house. My father refused to use it to commute to the office. He told us that the jeep is an expensive resource given by the government - he reiterated to us that it was not 'his jeep' but the government's jeep. Insisting that he would use it only to tour the interiors, he would walk to his office on normal days. He also made sure that we never sat in the government jeep - we could sit in it only when it was stationary. That was our early childhood lesson in governance - a lesson that corporate managers learn the hard way, some never does.
    The driver of the jeep was treated with respect due to any other member of my Father's office. As small children, we were taught not to call him by his name. We had to use the suffix 'dada' whenever we were to refer to him in public or private. When I grew up to own a car and a driver by the name of Raju was appointed - I repeated the lesson to my two small daughters. They have, as a result, grown up to call Raju, 'Raju Uncle' - very different from many of their friends who refer to their family drivers as 'my driver'. When I hear that term from a school- or college-going person, I cringe. To me, the lesson was significant - you treat small people with more respect than how you treat big people. It is more important to respect your subordinates than your superiors.
    Our day used to start with the family huddling around my Mother's chulha - an earthen fire place she would build at each place of posting where she would cook for the family. There was no gas, nor electrical stoves. The morning routine started with tea. As the brew was served, Father would ask us to read aloud the editorial page of The Statesman's 'muffosil' edition - delivered one day late. We did not understand much of what we were reading. But the ritual was meant for us to know that the world was larger than Koraput district and the English I speak today, despite having studied in an Oriya medium school, has to do with that routine. After reading the newspaper aloud, we were told to fold it neatly. Father taught us a simple lesson. He used to say, "You should leave your newspaper and your toilet, the way you expect to find it". That lesson was about showing consideration to others. Business begins and ends with that simple precept.
    Being small children, we were always enamored with advertisements in the newspaper for transistor radios - we did not have one. We saw other people having radios in their homes and each time there was an advertisement of Philips, Murphy or Bush radios, we would ask Father when we could get one. Each time, my Father would reply that we did not need one because he already had five radios - alluding to his five sons. We also did not have a house of our own and would occasionally ask Father as to when, like others, we would live in our own house. He would give a similar reply, "We do not need a house of our own. I already own five houses". His replies did not gladden our hearts in that instant. Nonetheless, we learnt that it is important not to measure personal success and sense of well being through material possessions.
    Government houses seldom came with fences. Mother and I collected twigs and built a small fence. After lunch, my Mother would never sleep. She would take her kitchen utensils and with those she and I would dig the rocky, white ant infested surrounding. We planted flowering bushes. The white ants destroyed them. My mother brought ash from her chulha and mixed it in the earth and we planted the seedlings all over again. This time, they bloomed. At that time, my father's transfer order came. A few neighbors told my mother why she was taking so much pain to beautify a government house, why she was planting seeds that would only benefit the next occupant. My mother replied that it did not matter to her that she would not see the flowers in full bloom. She said, "I have to create a bloom in a desert and whenever I am given a new place, I must leave it more beautiful than what I had inherited". That was my first lesson in success. It is not about what you create for yourself, it is what you leave behind that defines success.
    My mother began developing a cataract in her eyes when I was very small. At that time, the eldest among my brothers got a teaching job at the University in Bhubaneswar and had to prepare for the civil services examination. So, it was decided that my Mother would move to cook for him and, as her appendage, I had to move too. For the first time in my life, I saw electricity in homes and water coming out of a tap. It was around 1965 and the country was going to war with Pakistan. My mother was having problems reading and in any case, being Bengali, she did not know the Oriya script. So, in addition to my daily chores, my job was to read her the local newspaper - end to end. That created in me a sense of connectedness with a larger world. I began taking interest in many different things. While reading out news about the war, I felt that I was fighting the war myself. She and I discussed the daily news and built a bond with the larger universe. In it, we became part of a larger reality. Till date, I measure my success in terms of that sense of larger connectedness.
    Meanwhile, the war raged and India was fighting on both fronts. Lal Bahadur Shastri, the then Prime Minster, coined the term "Jai Jawan, Jai Kishan" and galvanized the nation in to patriotic fervor. Other than reading out the newspaper to my mother, I had no clue about how I could be part of the action. So, after reading her the newspaper, every day I would land up near the University's water tank, which served the community. I would spend hours under it, imagining that there could be spies who would come to poison the water and I had to watch for them. I would daydream about catching one and how the next day, I would be featured in the newspaper. Unfortunately for me, the spies at war ignored the sleepy town of Bhubaneswar and I never got a chance to catch one in action. Yet, that act unlocked my imagination. Imagination is everything. If we can imagine a future, we can create it, if we can create that future, others will live in it. That is the essence of success.
    Over the next few years, my mother's eyesight dimmed but in me she created a larger vision, a vision with which I continue to see the world and, I sense, through my eyes, she was seeing too. As the next few years unfolded, her vision deteriorated and she was operated for cataract. I remember, when she returned after her operation and she saw my face clearly for the first time, she was astonished. She said, "Oh my God, I did not know you were so fair". I remain mighty pleased with that adulation even till date. Within weeks of getting her sight back, she developed a corneal ulcer and, overnight, became blind in both eyes. That was 1969. She died in 2002. In all those 32 years of living with blindness, she never complained about her fate even once. Curious to know what she saw with blind eyes, I asked her once if she sees darkness. She replied, "No, I do not see darkness. I only see light even with my eyes closed". Until she was eighty years of age, she did her morning yoga everyday, swept her own room and washed her own clothes. To me, success is about the sense of independence; it is about not seeing the world but seeing the light.
    Over the many intervening years, I grew up, studied, joined the industry and began to carve my life's own journey. I began my life as a clerk in a government office, went on to become a Management Trainee with the DCM group and eventually found my life's calling with the IT industry when fourth generation computers came to India in 1981. Life took me places - I worked with outstanding people, challenging assignments and traveled all over the world. In 1992, while I was posted in the US, I learnt that my father, living a retired life with my eldest brother, had suffered a third degree burn injury and was admitted in the Safderjung Hospital in Delhi. I flew back to attend to him - he remained for a few days in critical stage, bandaged from neck to toe. The Safderjung Hospital is a cockroach infested, dirty, inhuman place. The overworked, under-resourced sisters in the burn ward are both victims and perpetrators of dehumanized life at its worst. One morning, while attending to my Father, I realized that the blood bottle was empty and fearing that air would go into his vein, I asked the attending nurse to change it. She bluntly told me to do it myself. In that horrible theater of death, I was in pain and frustration and anger. Finally when she relented and came, my Father opened his eyes and murmured to her, "Why have you not gone home yet?" Here was a man on his deathbed but more concerned about the overworked nurse than his own state. I was stunned at his stoic self. There I learnt that there is no limit to how concerned you can be for another human being and what is the limit of inclusion you can create. My father died the next day.
    He was a man whose success was defined by his principles, his frugality, his universalism and his sense of inclusion. Above all, he taught me that success is your ability to rise above your discomfort, whatever may be your current state. You can, if you want, raise your consciousness above your immediate surroundings. Success is not about building material comforts - the transistor that he never could buy or the house that he never owned. His success was about the legacy he left, the memetic continuity of his ideals that grew beyond the smallness of a ill-paid, unrecognized government servant's world.
    My father was a fervent believer in the British Raj. He sincerely doubted the capability of the post-independence Indian political parties to govern the country. To him, the lowering of the Union Jack was a sad event. My Mother was the exact opposite. When Subhash Bose quit the Indian National Congress and came to Dacca, my mother, then a schoolgirl, garlanded him. She learnt to spin khadi and joined an underground movement that trained her in using daggers and swords. Consequently, our household saw diversity in the political outlook of the two. On major issues concerning the world, the Old Man and the Old Lady had differing opinions. In them, we learnt the power of disagreements, of dialogue and the essence of living with diversity in thinking. Success is not about the ability to create a definitive dogmatic end state; it is about the unfolding of thought processes, of dialogue and continuum.
    Two years back, at the age of eighty-two, Mother had a paralytic stroke and was lying in a government hospital in Bhubaneswar. I flew down from the US where I was serving my second stint, to see her. I spent two weeks with her in the hospital as she remained in a paralytic state. She was neither getting better nor moving on. Eventually I had to return to work. While leaving her behind, I kissed her face. In that paralytic state and a garbled voice, she said, "Why are you kissing me, go kiss the world." Her river was nearing its journey, at the confluence of life and death, this woman who came to India as a refugee, raised by a widowed Mother, no more educated than high school, married to an anonymous government servant whose last salary was Rupees Three Hundred( seventy five dollars), robbed of her eyesight by fate and crowned by adversity - was telling me to go and kiss the world!
    Success to me is about Vision. It is the ability to rise above the immediacy of pain. It is about imagination. It is about sensitivity to small people. It is about building inclusion. It is about connectedness to a larger world existence. It is about personal tenacity. It is about giving back more to life than you take out of it. It is about creating extra-ordinary success with ordinary lives. Thank you very much; I wish you good luck and Godspeed. Go, kiss the world. "

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  11. Captain (retired) H Balakrishnan of the Indian Navy to know a mariner's view of the Sethu samudram
    project.It seems to be a good analysis on the sethu samudram project whether it is really worth it
    http://www.rediff.com/news/2007/oct/01inter.htm

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  12. I really like ur perspective.

    i have seen one award ceremony where practically everyone went home happy... so the much deserved person was not really much deserved

    Web hosting india

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